Next-gen RAG chatbots are set to replace Tier-1 support agents by providing faster, smarter, and more accurate responses. This guide explores how AI-powered customer support is evolving to improve efficiency, reduce costs, and enhance user experiences.

This guide explores building a RAG-based chatbot with memory, enabling history-aware retrieval for improved contextual responses. Learn key techniques, architectures, and best practices to enhance chatbot interactions with better recall and relevance.